The complete agile performance management suite for innovative organizations.

Of course! You can choose to upgrade your subscription instantly. If you wish to downgrade your subscription, it would get applied only at the end of the subscription period.

No. Ours is a pay-as-you-go pricing model. You can cancel your subscription whenever you want to. But the cancellation would come into effect only at the end of the subscription period.

If you're not happy with the product, you can request a refund within 14 days of purchase by contacting our support team at support{at}peptrics{dot}com.

Managed users are user accounts that are centrally managed by the organization's administrator. This allows administrators to easily:

• Create and edit user profiles.
• Enable or disable user access as needed.
• Enhance overall account security.

If your organization uses SSO to sign in to Peptrics, your managed user accounts will be automatically synced with your work accounts.

We prioritize the security of your data. All our communication channels are protected with strong encryption. Our servers are hosted in secure data centers with robust physical and digital security measures. We regularly back up your data to ensure its availability and integrity. We are committed to maintaining the highest level of data security and compliance with industry best practices.

We offer a range of support options to meet your organization's specific needs:

• Limited support (Best Effort): Receive support via email within 48 hours.
• Standard support: Receive prompt support via email with a guaranteed response within 24 hours.
• Priority Support: Receive expedited support with a guaranteed response within 12 hours via email or chat.

Yes, we offer comprehensive training to help organizations maximize the value of our platform.

• Webinars: We periodically host live webinars on various topics, covering best practices, new features, and industry trends.
• On-demand Training: Request customized sessions led by our expert trainers to address your specific needs.

To learn more about our training programs, contact our support team at support{at}peptrics{dot}com.

Should you have more questions, please write to us at support{at}peptrics{dot}com. We will be more than happy to answer them!