Managing People 101 for First-Time Managers

The transition from an individual contributor to a people manager role is indeed a paradigm shift. People management is no cake walk—you would be expected to solve not only your own problems but also help others solve theirs, focus on the bigger picture, delegate, prioritize, build relationships, and manage the performance of your team members. These may be daunting at first, but here are some pointers to help first-time managers succeed in their new role.

1. Develop a growth mindset

Be willing to take risks and learn from mistakes—today’s complex business environment needs constant adaptation, the things that worked earlier may not work now.

2. Have a mentor

Seek out a mentor to help develop your leadership skills. Mentoring helps build rapport, identify performance gaps, and improve questioning and listening skills.

3. Focus on people management

Managing people is a common challenge for new managers. Invest in developing your communication, feedback, and conflict resolution skills to effectively motivate and support your team.

4. Delegate effectively

Avoid micromanaging and learn to trust your team members. Assign tasks based on strengths and empower them to take ownership and be accountable.

5. Communicate clearly

Establish two-way communication and improve active listening, direction, and feedback skills.

6. Understand intra-team dynamics

Build relationships with fellow managers, senior management and stakeholders, and manage expectations and priorities effectively.

7. Set goals

Chalk out your team’s goals and ensure they are aligned with the organization’s strategic priorities.

8. Appreciate

People stay when they feel valued. So be proactive in recognizing your team’s efforts and achievements.

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